SHIPPING
This product uses standard Mexican sizing
Estimated delivery:
Quick and easy returns within 14 days.
Shipping
- Orders to Spain and Portugal: approximately 24–48 business hours.
- Orders to France take approximately 48–72 business hours.
- Orders to Italy take approximately 3–4 business days.
- Orders to the rest of Europe and internationally take approximately 4–6 business days.
If you have any problems with your order, please send us an email at info.sorellasthebrand@gmail.com, and we'll be there to help you.
Please note that orders placed after 2:00 p.m. (CET) will be shipped the next business day.
Exchanges and Returns
- We accept exchanges and returns within 14 calendar days. (December 31, 2025 is the deadline for items from the Christmas collection)
- Quick and easy returns through our website:Link to the website
- *No exchanges or returns are accepted for items from the SURPRISEBOX, accessories, or perfume.
- We do not accept exchanges or returns for damage caused by accessories in specific areas.
If you have any other questions about delivery times, shipping costs, or how the process works, you can find all the details regarding returns here
IN-STORE AVAILABILITY
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